The Customer Service Conversation April 8, 2019 By Renee Johnson This past week I encountered two examples of poor customer service. Without getting into the details I must tell you …
The Curtains Have Closed – TSEA 2018 April 5, 2019 By Renee Johnson It was another exciting staging of the Tourism Service Excellence Awards, and most rewarding for Half Moon Hotel, as they …
Half Moon Hotel Tops the 2018 Tourism Service Excellence Awards April 2, 2019 By Renee Johnson From a total of nineteen (19) contenders, Conroy Thompson from the Half Moon Hotel in Montego Bay was selected individual …